Payment Policy

Last Updated: August 24, 2026

At Bletchley Footwear, we aim to make payment clear, secure, and straightforward. This Payment Policy explains how payments are handled when you purchase products through our online store.

1. Accepted Payment Methods

The payment methods available to you will be displayed at checkout.

Depending on the payment options enabled on our store at the time of purchase, customers may be able to pay using supported debit cards, credit cards, or other payment methods presented at checkout.

We do not advertise or promise a payment method that is not currently available through our checkout.

2. Payment Authorization

When you place an order, the payment method you select must be successfully authorized before we can process the order.

If a payment is declined, unsuccessful, or cannot be authorized, the order may not be completed. You may need to contact your bank, card issuer, or payment provider for assistance.

3. Payment Security

Payments may be processed through secure third-party payment providers.

Where payment information is processed by a third-party provider, that provider may handle payment information according to its own terms, security procedures, and privacy policy.

Bletchley Footwear does not intentionally request or store your complete payment-card details outside the payment-processing systems used to complete your transaction.

4. Order Confirmation

After a successful purchase, we may send an order confirmation to the email address provided during checkout.

An order confirmation confirms that we have received your order information. In circumstances such as product availability issues, suspected payment problems, obvious pricing errors, or suspected fraudulent activity, we may need to review or cancel an order in accordance with applicable law.

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method where reasonably possible.

5. Pricing

Product prices are displayed on our website and at checkout.

The amount payable for your order will be shown before you complete the purchase.

Bletchley Footwear aims to keep product and pricing information accurate. If an obvious pricing error is discovered, we may need to correct the error and review any affected order.

6. Currency

Prices and the currency applicable to your purchase will be displayed during the checkout process.

Please review the final order total before completing your purchase.

7. Refunds

Approved refunds are generally returned to the original payment method used for the purchase.

Once we have processed a refund, the time it takes for the funds to appear in your account may depend on your bank, card issuer, or payment provider.

For complete information about returns and refunds, please refer to our Return & Refund Policy.

8. Payment Problems

If you experience a problem while making a payment or believe you have been charged incorrectly, please contact us as soon as possible.

Email: support@bletchleyfootwear.shop
Phone: +44 7459 076771

Please provide your order number and relevant payment information where appropriate. Do not send your full card number, security code, password, or other sensitive payment credentials by email or phone.

9. Fraud Prevention

We may carry out reasonable checks on orders and payments to help protect customers and Bletchley Footwear against unauthorized transactions and fraudulent activity.

Where an order requires additional verification, we may contact the customer using the information provided during checkout.