Shipping policy

Shipping Policy

Last Updated: August 24, 2026

At Bletchley Footwear, we aim to provide a straightforward and reliable shipping experience for customers throughout the United Kingdom. This Shipping Policy explains where we ship, our shipping charges, order processing, and what customers can expect after placing an order.

1. Shipping Coverage

We currently ship within the United Kingdom only.

We do not offer international shipping at this time. Orders with delivery addresses outside the United Kingdom cannot be accepted through our online store.

2. Shipping Cost

Free standard shipping is available on orders delivered within the United Kingdom.

There are no additional standard shipping charges for eligible UK deliveries.

3. Order Processing

Orders are processed during our normal customer service hours:

Monday: 9 AM–12 AM CT
Tuesday: 12–8 AM and 9 AM–8 PM CT
Wednesday–Sunday: 9 AM–8 PM CT

Orders are processed after payment has been successfully received and the order details have been confirmed.

Please note that customer service hours and order-processing times are separate. An order may require additional processing time depending on order volume, product availability, or other circumstances.

4. Delivery Times

Delivery times can vary depending on the delivery location, courier service, order processing, and circumstances affecting transportation.

Any estimated delivery timeframe shown during checkout or on the website should be treated as an estimate rather than a guaranteed delivery date.

If there is an unexpected delay affecting your order, we will provide appropriate assistance where possible.

5. Order Information

Please make sure that your delivery address and contact information are accurate and complete when placing your order.

Bletchley Footwear cannot be responsible for delays or delivery problems caused by incorrect or incomplete information supplied at checkout.

If you notice an error in your delivery information after placing an order, please contact us as soon as possible.

6. Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact our customer service team so we can assist you.

For a delivery that appears to be delayed, lost, or otherwise affected during transit, we may need relevant order and delivery information to investigate the issue.

7. Damaged or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or has another order-related issue, please contact us promptly at:

Email: support@bletchleyfootwear.shop
Phone: +44 7459 076771

Please provide your order information and details of the issue so that we can review it and determine the appropriate resolution.

8. Changes to This Shipping Policy

Bletchley Footwear may update this Shipping Policy when our shipping arrangements, services, or business practices change. The latest version will be published on this page with the updated date.